Business IT Services » Core Business IT Services
GGGroup specializes in offering customized solutions to enhance the day to day operations of your small to mid sized business. Our vast technology expertise will help your business eliminate down time and enhance productivity– prolonging the life of your systems, and most importantly help save you money. Any business, no matter what the size, can benefit from GGGroup’s Core Business IT Services, which include:
Data Maintenance & Support - Preventing data loss, corruption, and disclosure of sensitive information from unauthorized access, a server crash, human error or a natural disaster is critical to the long term success and staying power of any business. Implementing a data backup system that guarantees the full recovery of all data can mean the difference between seamless business continuity and complete paralysis of all essential business operations in the face of an unforeseen data loss emergency.
Remote Access – With our remote access service, you are given the ability to access your computer and all of your files from any computer. Whether you’re working offsite or maybe even on vacation, all of the files on your computer become readily available as if you are sitting right in front of your work computer.
Disaster Recovery/Business Continuity – Disasters can come in many forms — floods, earthquakes, power outages — and they can arrive when you least expect it. The important thing is to be prepared so critical data can be recovered and your organization can become operational as soon as possible. Many organizations have a good backup strategy for at least a portion of their systems, but even if your organization has a thorough system of backups, without a plan for recovery, you may face insurmountable challenges to recover the systems.
Network Infrastructure – We will help update all of the physical hardware used to transmit data such as routers, switches, gateways, bridges and hubs. Getting the most favorable performance from all the physical hardware will help guarantee optimal results and will make down time a thing of past.
Mobile Messaging – Enables you to deliver all your messages steadily, unfailingly, and instantly to just about anyone you need to reach, regardless of where you are or whatever device you are using. We can help transform the way you communicate with your team, your suppliers, and your customers.
Network Security - Threats to email and instant messaging are getting more sophisticated and continue to rise. Even small businesses have to contend with regulatory and compliance issues. Beefing up your company’s security will help to eliminate these problems. Sophisticated virus protection programs along with internet restrictions will keep your data safe and keep all the bad stuff out.
Email Management – Email management is critical when you are receiving hundreds of emails everyday. It can become very easy to become overwhelmed by your inbox. Email management software can help manage large volumes of customer emails, responsively and effectively.
VoIP Telephony – Phone calls are no longer limited to the telephone network. VoIP (voice over internet protocol) can turn a standard internet line into a way to place FREE phone calls. Through VoIP software, a whole new world is now opened to business owners.
Procurement – Through our established relationships with multiple third party vendors, we can guarantee that any physical hardware purchased at the advice of GGGroup will be obtained at below retail price.
User Help Desk – Access the help desk via our 24 hour phone support. You can ask the help desk a variety of questions ranging in all topics and receive answers in a quick and simple to comprehend manner. Response time is guaranteed, along with our top rated customer service.
Vendor Management – It is just as important to communicate with your suppliers and vendors as it is to communicate with your customers. Establishing the proper communication channels and information flows between you and your suppliers can lead to increased efficiencies, reduced costs and better customer service.





