All technical support requests will be billed according to the Service Agreement for your account.

Feel free to contact us via any of the following methods:

online: customer portal (login required)
email: helpdesk@gggroup.net
phone: 212.245-1818
fax: 212-245.4571

Opening Tickets in the Customer Portal

Don’t forget to check our Quick Tips for Resolution.

Our normal business hours are 8:00 AM – 5:00 PM, Eastern Time, Monday through Friday.
After standard business hours, a technician will respond via our answering service. Additional charges may apply.

For complete Terms of Service, please refer to your Service Agreement.